{"id":3141,"date":"2025-09-23T16:13:25","date_gmt":"2025-09-23T08:13:25","guid":{"rendered":"https:\/\/emberveneer.com\/?page_id=3141"},"modified":"2025-12-31T09:42:48","modified_gmt":"2025-12-31T01:42:48","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/emberveneer.com\/index.php\/terms-of-service\/","title":{"rendered":"Terms Of Service"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-ea3b89bf7dd4f4c3fdd20d80875112ab\">1. Acceptance of Terms<\/h2>\n\n\n\n<p>By accessing or using the services provided by SHARPSTONE LIMITED (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) via the global online shopping website&nbsp;<a href=\"https:\/\/www.virgaloom.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.emberveneer.com\/<\/a>&nbsp;(the \u201cWebsite\u201d), you (\u201cUser\u201d or \u201cyou\u201d) fully agree to be bound by these Terms of Service (\u201cTerms\u201d), along with our Privacy Policy and any other relevant policies. If you do not consent to these Terms, you must refrain from using the Website or our services. We reserve the right to revise these Terms at any time. Revisions will take effect immediately upon being posted on the Website, and your continued use of the Website after such posting shall be deemed acceptance of the updated Terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-c51930a8c6f77279d97c66b633049238\">2. Company and Service Overview<\/h2>\n\n\n\n<p>SHARPSTONE LIMITED, headquartered in Hong Kong, operates this website as a global e-commerce platform specializing in women&#8217;s fashion. Our product range includes women&#8217;s wool coats, tailored jackets, and plus-size outerwear.<\/p>\n\n\n\n<p>Our core services encompass displaying detailed product information (including descriptions, prices, and styles), enabling users to browse and select products, processing order confirmations, and providing post-purchase customer support. We make every effort to ensure the accuracy, completeness, and timeliness of product content on the Website. However, we do not warrant that all information is absolutely error-free, and we reserve the right to adjust product offerings, update descriptions, or suspend specific products without prior notice, provided that such adjustments comply with applicable laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-94047df0797b8826720751c0d1803b4d\">3. User Obligations<\/h2>\n\n\n\n<p>When using our services, you agree to adhere to the following obligations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide true, accurate, current, and complete information when creating an account (if applicable) and placing orders. This includes, but is not limited to, correct personal contact details and order preferences to ensure smooth service processing.<\/li>\n\n\n\n<li>Maintain the confidentiality of your account username and password (if you have registered an account). You shall be held responsible for all activities conducted under your account, including any unauthorized use. If you suspect account security issues, you must notify us immediately via the contact email.<\/li>\n\n\n\n<li>Comply with all applicable local, national, and international laws, regulations, and these Terms when using the Website. This includes refraining from any actions that violate intellectual property rights, privacy laws, or anti-fraud regulations.<\/li>\n\n\n\n<li>Not use the Website for unlawful, fraudulent, or malicious purposes. For example, you may not upload or transmit viruses, malware, or harmful content; interfere with the Website\u2019s normal operation (such as through hacking or overloading servers); or attempt to access our internal systems or other users\u2019 account information without authorization.<\/li>\n\n\n\n<li>Not reproduce, distribute, resell, or exploit any content from the Website (including product images, descriptions, and logos) for commercial purposes without obtaining our prior written permission.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-55399ca01f6c51f087554baf7dda6cba\">4. Order Placement and Payment<\/h2>\n\n\n\n<p>To place an order on the Website, you need to follow these steps: select the desired products, confirm product details (such as size and color), provide necessary order information, and submit the order. Upon receiving your order, we will send a confirmation email to your registered email address to acknowledge receipt. Please note that this confirmation does not constitute formal acceptance of your order.<\/p>\n\n\n\n<p>We reserve the right to accept or reject your order for valid reasons, including but not limited to product unavailability (due to stock shortages), obvious pricing errors (such as typos in displayed prices), or suspected fraudulent order information (such as mismatched contact details or unusual payment patterns). If we reject your order, we will notify you promptly via email and explain the reason.<\/p>\n\n\n\n<p>All payments must be made through the official payment methods provided on the Website. You agree to pay the full amount specified for the selected products, including the product price and any applicable taxes (such as value-added tax or customs duties required by the destination country\/region). We are not responsible for additional fees imposed by your financial institution, such as currency conversion fees, international transaction fees, or bank service charges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-4f055c14f0d24bb235a2c6ced6bc722d\">5. Intellectual Property Rights<\/h2>\n\n\n\n<p>All content on the Website, including but not limited to text (product descriptions, policy statements), images (product photos, brand logos), trademarks (the \u201cemberveneer\u201d brand name and related marks), graphics, and software used for website operation, is the exclusive intellectual property of SHARPSTONE LIMITED or its authorized licensors. This content is protected by Hong Kong intellectual property laws, international copyright laws, and trademark laws.<\/p>\n\n\n\n<p>You are only permitted to access and use this content for personal, non-commercial purposes related to browsing and purchasing products on the Website. Without our prior written consent, you may not copy, modify, distribute, display, transmit, or create derivative works based on any of this content. Any unauthorized use of intellectual property on the Website may result in legal liability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-23a8901038187ef3f081f13d7e159451\">6. Limitation of Liability<\/h2>\n\n\n\n<p>To the maximum extent permitted by applicable Hong Kong laws and international regulations, SHARPSTONE LIMITED shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or our services. This includes, but is not limited to, loss of profits, loss of business opportunities, loss of data, or damage to reputation, regardless of whether such damages are based on contract, tort, negligence, strict liability, or other legal theories.<\/p>\n\n\n\n<p>Our total liability to you for any claims related to these Terms or our services shall not exceed the total amount you paid for the specific products that gave rise to the claim. This limitation of liability shall not apply to damages caused by our intentional misconduct, gross negligence, or failure to comply with mandatory legal obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-2de885560e30fd55fcd97c0602eec3a2\">7. Governing Law and Dispute Resolution<\/h2>\n\n\n\n<p>These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People\u2019s Republic of China, excluding its conflict of laws principles.<\/p>\n\n\n\n<p>Any dispute, controversy, or claim arising out of or in connection with these Terms (such as disputes over order acceptance or intellectual property infringement) shall first be resolved through good-faith negotiation between you and us. You may initiate negotiation by sending a written notice to our contact email (contact@emberveneer.com), specifying the details of the dispute. If the dispute cannot be resolved through negotiation within 30 days of the date of the notice, either party may submit the dispute to arbitration in Hong Kong. The arbitration shall be conducted in accordance with the Administered Arbitration Rules of the Hong Kong International Arbitration Centre (HKIAC) in effect at the time of filing the arbitration application. The arbitration award shall be final and binding on both parties, and both parties shall comply with the award promptly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-4d0882eb9e4137a96703efb0711042c5\">8. Contact Information<\/h2>\n\n\n\n<p>If you have any questions, concerns, or requests regarding these Terms, the Website, or our services, please contact us using the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company Name: SHARPSTONE LIMITED<\/li>\n\n\n\n<li>Registered Address: UNIT B53, 2\/F, KWAI SHING IND BLDG PHASE 1, 36-40 TAI LIN PAI ROAD, KWAI CHUNG, N.T., HONG KONG<\/li>\n\n\n\n<li>Contact Email: contact@emberveneer.com<\/li>\n\n\n\n<li>Website:&nbsp;<a href=\"https:\/\/www.virgaloom.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.emberveneer.com\/<\/a><\/li>\n\n\n\n<li>Phone Number: (852) 58514806<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Acceptance of Terms By accessing or using the services provided by SHARPSTONE LIMITED (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) via the global online shopping website&nbsp;https:\/\/www.emberveneer.com\/&nbsp;(the \u201cWebsite\u201d), you (\u201cUser\u201d or \u201cyou\u201d) fully agree to be bound by these Terms of Service (\u201cTerms\u201d), along with our Privacy Policy and any other relevant policies. If you do not consent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3141","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/pages\/3141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/comments?post=3141"}],"version-history":[{"count":6,"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/pages\/3141\/revisions"}],"predecessor-version":[{"id":3239,"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/pages\/3141\/revisions\/3239"}],"wp:attachment":[{"href":"https:\/\/emberveneer.com\/index.php\/wp-json\/wp\/v2\/media?parent=3141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}